Privacy Policy

1. Information We Collect

We may collect contact details (name, email, phone), identity and supporting documents, service request details, communication history, and basic technical data such as browser type and IP address.

2. How We Use Information

We use collected data to:

• Provide passport, visa, and documentation assistance services
• Process inquiries and customer requests
• Share service updates and required transactional communication
• Improve website reliability, safety, and user experience

3. Information Sharing

We do not share your data with unauthorized parties. Information is shared only when necessary for service fulfillment, legal compliance, payment handling, or with authorized entities required for your case.

4. Cookies and Analytics

Our website may use cookies or equivalent technologies for session continuity, performance monitoring, and service optimization. You can control cookies through browser settings.

5. Data Retention

We retain personal information only as long as required for service delivery, accounting, dispute resolution, and legal obligations.

6. Data Security

We apply reasonable administrative and technical safeguards to protect data from unauthorized access, misuse, alteration, and disclosure.

7. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal data by contacting us. We may request verification before processing such requests.

8. Children's Privacy

Our services are not intended for unsupervised use by children. If we learn that personal data was submitted inappropriately, we will take reasonable steps to remove it.

9. Government Non-Affiliation and Data Sharing

Universal Travel and Tourism is a private service provider and is not affiliated with the Government of India or Passport Seva. We provide assistance and documentation support services only. We do not issue passports. We are a private consultancy and do not share any user data with government bodies.

10. Policy Changes

We may update this policy from time to time. Updated versions become effective upon publication on this page.

11. Contact

For privacy-related questions or requests:
Email: passportseva8171@gmail.com
Phone: +91 97397 37006
Address: Shop No 6, 1st floor, Savitri Nivasa, Mangalwar Peth, Hubballi, Karnataka 580020